Last updated: 4 August 2026
HS Value Services provides business messaging tools for WhatsApp Cloud API customers. This policy explains what information the service collects, why it is used, and how a person can request deletion.
Depending on the features used, we process account name and email, WhatsApp Business account and phone identifiers, authorization credentials, message and media content, template values, delivery or read events, opt-in/opt-out records, and support information.
We use this information to authenticate authorized users, send and receive WhatsApp messages, display inboxes and reports, deliver media, prevent abuse, troubleshoot the service, and meet Meta platform requirements. We do not sell personal information or use message content for advertising.
Access is separated by customer account and credentials are protected in storage. Information is shared only with WhatsApp/Meta and service providers needed for hosting, security, backups, or message delivery, or when required by law.
We retain information only while the account or applicable operational, security, and legal requirements require it. To request deletion, email support@hisarsms.com with the account email and WhatsApp business identifier. We verify the request, disconnect the relevant assets, delete or anonymize eligible records, and confirm completion. Meta data-deletion callbacks are handled by the application's /data-deletion endpoint.
HS Value Services privacy support: support@hisarsms.com.